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Beauty & aesthetics business suite · by The Nerdy Dermy

The first clinic software that thinks with you.

Bookings, clients, payments and pricing in one calm place — plus Azordi Intelligence: a partner that knows every number in your business, briefs you each morning in plain points, and tells you the truth (including what you’re doing well).

14-day free trial · cancel anytime · no charge for 14 days · iPhone & iPad app included

Today · Thursday 12 June — 3 therapists
AV
Ava
Laser Tech
MI
Mia
Dermal Therapist
ZO
Zoe
Cosmetic Nurse
9
10
11
12
1
2
3
Chloe Bennett
Laser — Full legs
Ruby Nguyen
Laser — Underarms
Hana Sato
Laser — Brazilian
Priya Shah
Consult — Laser
Emma Walker
Hydrafacial
Grace Lee
Dermaplaning
Olivia Roy
Skin Needling
Sienna Ford
Anti-wrinkle
Layla Khan
Lip filler
Isla Moore
Consult — Injectables
Mila Costa
Cheek filler
ConfirmedPaidChecked outNew client
Azordi Intelligence

A partner who knows every number — and says so.

It watches your clinic, briefs you each morning in plain points, and hands you the next move with the clients' names already on it. Including what you're doing well.

Every figure is yours. It never invents a number.
Azordi Intelligence
Tuesday 3 October · Vanessa
Read it to me
Today's brief
What's happening
  • •7 in today · Amira at 11 — it's her birthday
  • •12 new bookings this week (4 new clients) — mostly Instagram
  • •$18,420 taken so far this month, $9,300 booked ahead
What needs doing
  • •Thursday has 6 empty hours (~$1,900) — 9 clients are due, text them
  • •Reorder numbing cream — still open from Monday
  • •Sophie's package expires in 10 days — 2 sessions left
Trajectory
  • •Revenue +4% vs target-to-date ($17,700)
  • •Rebooking 68% (was 61%) — holding or improving
  • •14 open hours over the next 7 days, Thursday is the quietest
The numbers
Revenue MTD
$0
+4% vs target
Vs last month
+0%
same point
Rebook rate
0%
was 61%
Open · 7 days
0h
Thu ≈ $1,900 unsold
Do next
01
Text the 9 clients due for Thursday
Take me there
02
Call Sophie about her 2 unused sessions
Take me there
Conversations
How did last week compare to the week before?
Up 11% — $14,200 vs $12,800. Thursday carried it. Want me to text the clients still due?
Today's brief, in points

What's happening, what needs doing, and where you're heading — read it, or tap to have it read to you.

Capacity, live

Booked % for the week and month — and the dollars sitting in empty hours.

Daily digest + Sunday wrap

Quiet days, no-show spikes, low stock, lapsed VIPs — once a day, with a why. Sunday evening, the week wrapped up.

Names, not charts

Clients due, unused packages and credit — text the right ones in one tap.

Conversations that act

Saved threads that remember last week. Ask, then let it book, text or add a task — with a tap to confirm.

CRM built in

New, Active, Lapsed and VIP segments, team follow-ups and win-back texts — right under the brief.

What-if with real wages

Ask in a conversation: hire? raise a price? spend on ads? Projected from your actual costs.

A coach per therapist

Each person sees only their own numbers and next week's gaps. No leaderboard.

Content that fills chairs

Reel ideas from your data, each with a tracked link back to bookings.

It remembers, keeps score honestly, and explains itself.

Tell it once in Business Memory — “no discount posts” — and every conversation and suggestion respects it. Every number has a “Why?”.

One calm place, from booking to rebooking

Follow a client through your clinic — every step has a tool built for it.

The calendar

The day runs itself

A colour-coded calendar across your whole team. Drag to reschedule, set buffers, jump weeks ahead, and a “Coming up” side panel that finds any client by name or phone number — plus 24/7 online booking and an auto-filling waitlist. Built for the iPad at reception and the phone in your pocket.

  • Drag-to-reschedule & week jumps
  • “Coming up” panel · find by phone
  • 24/7 online booking & waitlist
Diary — coming up
0411 222 333
Emma Walker
Next: Thu 2:00pm · Full body laser · $25 credit
OpenBook newText details
Thursday
2:00pmEmma · Full body laser
3:30pmAmira · Hydrafacial
5:00pmJade · Consult
“…Your appointments: azordi.app/s/Ab3xYz” — one tap, no login.
Deposits

Deposits without the drop-off

Clients secure their spot online with a deposit — or choose “pay later” and get a text link. At reception, key a card in or charge a saved one, straight into your own Stripe. Unpaid deposits show on the diary until they're settled, and are applied automatically at checkout.

  • Pay now, pay later by text, or key in a card
  • “Deposit unpaid” badge on the diary
  • Applied automatically at checkout
Online booking — deposit
Full body laser · Thu 2:00pm$350
Deposit to secure$50
Pay deposit now
Pay later — we'll text a link
Deposit unpaidshows on the diary until it's paid
Packages · your brand, your voice

Bundles & Bribes — packages clients actually buy

Build treatment bundles with extras thrown in, and show clients the value in dollars, not percentages. They buy online, accept the conditions, and every session is tracked and redeemed at checkout. And it doesn't have to be called “Bundles & Bribes” — name it whatever fits your brand: Glow Club, The Edit, Memberships. Your brand, your voice, everywhere clients see it.

  • Name it to suit your brand — your voice, not ours
  • Sell online or at reception
  • Sessions & extras tracked per client
  • Rules: expiry, no-shows, transfers
Online booking — Bundles & Bribes
6 Full Body Plantotal value $2,230
Bundle
6 × Full body laser
$2,100 value
Bribes
SPF 50 — $40
After serum — $90
Pay
$1,800
$430 in extra value
Session 3 of 6 · redeemed at checkoutUse package session →
Tab nameBundles & Bribes→Glow Club
Client files

Everything about every client, in one place

Tabbed profiles with bookings, charts, forms, before-and-after photos, packages and account credit — and a live medical-history summary that builds itself from your consult forms.

  • Before / after photo compare
  • Packages, vouchers & credit
  • Live medical-history summary
Client file — Emma Walker
EW
Emma Walker
Added 2024 · 14 visits · $2,340 spent
legacyactivefacialshigh-spendervoucher-buyer
Details
Bookings
Charts
Forms
Photos
before
prog
after
Clinical charting

Chart every treatment properly

An anatomical body map — front, back and a dedicated face view for injectables. Shade whole zones for laser (Full body, Half leg, Brazilian…) with spot, fluence, pulse and passes per zone, or drop numbered pins for lesions and injection points. Repeat visits pre-fill every zone and setting from last time, with last visit's skin response one tap away.

  • Zones + pins · face close-up
  • Settings per zone, pre-filled from last visit
  • Multi-select skin response & reactions
Treatment chart — Laser / Hair
Pre-filled from last visit · 8 zones with settings, device & skin type carried over
1
FrontBackFaceHalf leg · Underarms
Left underarm
18
mm
14
J/cm²
3
ms
2
Hz
2
pass
Device + wavelengthGentleMax Pro 755
Skin responseErythema · Oedema
Last visitOpen chart →
Safety first

Never miss a red flag

Allergies, Roaccutane, pregnancy and blood thinners are detected straight from consult forms and client flags — then a red alert follows the client everywhere and must be acknowledged before treatment can start.

  • Auto-detected from forms
  • Acknowledge before treatment
  • Alerts on every screen
Medical alerts — acknowledge before treatment
⚠ Active medical alerts (3)
Isotretinoin / RoaccutaneFrom consultation formAcknowledge
Pregnancy / breastfeedingFrom consultation formAcknowledge
Penicillin allergyAdded by AvaAcknowledge

Blocked at check-in — treatment can't start until every alert is acknowledged.

Payments

Get paid in a tap

A fast point-of-sale with Azordi Terminal, keyed-in and saved cards, retail, vouchers, packages and account credit — plus your own payment methods (Afterpay, bank transfer, whatever you take). Charge a card on file in one click, and legacy-client discounts apply automatically.

  • Azordi Terminal & one-click card on file
  • Add your own payment methods
  • Retail, vouchers, packages & credit
Checkout — one-click card on file
Hydrafacial$180.00
SPF50 serum ×1$49.00
Legacy client −15%−$34.35
Total$194.65
Visa •••• 4242Charge card →
Payouts

Know what's landing in the bank — and why

Upcoming Stripe payouts sit on your dashboard with the date they arrive. Open any payout and Azordi reconciles it to that day's sales in one click — gross, fees, refunds, net — so bookkeeping takes minutes, not a Sunday.

  • Next payout & amount on the dashboard
  • One-click reconciliation to daily sales
  • Fees and refunds explained line by line
Dashboard — Stripe payouts
Arriving Thu
$2,184.50
Pending
$960.00
Payout 28 Sep · reconcile14 / 14 matched
Gross$2,230.00
Stripe fees−$38.50
Refunds−$7.00
Net to bank$2,184.50
In the appointment

Every payment, right where the booking is

Open any appointment to see the full receipt — services, deposit, tip, method, invoice — then refund or adjust it on the spot. Cancelling asks for a reason, and a “mistake” never texts the client.

  • Refund or adjust from the popup
  • Cancellation reasons
  • “Mistake” sends no text
Appointment — payment
Hydrafacial$180.00
Deposit applied−$50.00
Azordi Terminal · Visa •••• 4242$130.00
RefundAdjust payment
Cancel — reason
Client cancelledNo longer neededMistake · no text sent
Find any appointment by phone number
Dashboard

Know how full you are — and where the month lands

Booked % for the week and month, money actually taken today, retention and rebooking, and an “expected to finish at” figure that includes everything already in the diary. Step back through past months or ahead to the next.

  • Capacity % · week & month
  • Expected month finish
  • Browse any month
Dashboard — September
This week
74% booked
This month
61% booked
‹ AugSales (month)Oct ›
$41,280
Expected to finish at $52,900
Reporting

See the whole business

A reports hub with 17 reports across performance, financials, appointments, clients and staff — future value, retention, no-shows and more, all printable with date ranges. Dashboard and reports use the same money-taken rule, so the numbers always agree.

  • 17 built-in reports
  • Future value & retention
  • Numbers that reconcile
Reports
Business performance
Executive summary
Future value
Retention
Financial
Sales
Service sales
Transactions
Clients
Client overview
Absent since
Credits
Your team

Run your team with confidence

Each staff member gets a file with their roster, pay and access level — plus fine-grained permissions, wage-aware KPI targets, and a private Staff Coach page showing only their own rebook rate, revenue per hour and next week's gaps.

  • Roster & pay in one file
  • Fine-grained permissions
  • Staff Coach — private, never a leaderboard
Staff file — access & roster
Roster
Access level
Pay
See sales & reports
Give discounts
Edit client files
Mon–Fri 9–5Reception
Conversations with Azordi

Ask anything — then let it do the work

Inside Azordi Intelligence, keep saved conversations that remember what you discussed last week and know today's numbers. Ask how last week compared, who to text, or what hiring someone would do to profit — then, with a tap to confirm, it books appointments, texts clients, sends aftercare and creates follow-up tasks.

  • Saved threads with memory
  • Books, texts & sends aftercare
  • Confirm-before-it-acts safety
Azordi Intelligence — conversations
Who should I text today?
Nine clients are due and Thursday has six empty hours. Emma, Sophie and Amira usually book on a nudge — want me to text them?
Confirm action
Text 3 clients a rebook nudge for Thursday
Yes, do itCancel
Ask Azordi… it remembers last week's thread
True-cost pricing

Know the real profit on every treatment

Azordi costs each service on product, wage-aware staff time and overheads — so you see the true margin and profit-per-hour before you set a price. No more guessing whether a treatment actually makes money.

  • Product, staff-time & overhead costing
  • Profit-per-hour & margin
  • Price with confidence
True-cost pricing — Dermal Filler 1ml
You charge
$550
Profit / hr
$372
Product & consumables$145
Staff time (wage-aware)$58
Overheads$24
Gross margin59%
Marketing

Keep clients coming back

Automated SMS reminders, no-show follow-ups, rebook prompts, welcome texts and review requests — every text carries a one-tap “Your appointments” link (no login) and a short link, with a live cost meter so you see the segments before you send. Plus two-way opt-in sync with Mailchimp or Klaviyo and automatic client tags.

  • Reminders & rebook prompts
  • Short links & SMS cost meter
  • Mailchimp & Klaviyo sync
Customer messages — automations
SMSReminder
SMSNo-show follow-up
SMSRebook prompt
SMSReview request
“Hi {client_name}, reminder: your {service} at {clinic} is on {datetime}.”
Rewards & referrals

Loyalty that feels like a game

Points for spending, trying a new treatment, retail, completed forms, birthdays and streaks — with badges, challenges and rewards that can redeem themselves at checkout. Clients bring a friend from their own booking page, and earn the moment that friend completes their first paid visit.

  • Points, badges & challenges
  • Auto-redeem at checkout
  • Referrals paid on the friend's first visit
Client — rewards
Points
1,240
Next reward
$25 credit · 260 to go
RegularReferrer ×3Retail fan
Sophie referred Mia · first paid visit done+200 pts
Ads & content

Know which post filled which chair

Connect Meta and see cost per booking and real return per campaign. A content calendar suggests reels from your own data, each with a tracked link — so every post reports back with bookings, attendance and revenue.

  • Meta ads ROAS by campaign
  • Content calendar with tracked links
  • Post → bookings → revenue
CRM — retention
New24
Active186
Lapsed41
VIP18
Auto win-back lapsed clients
CRM & retention

Turn one-off visits into regulars

Built into Azordi Intelligence: clients auto-sort into New, Active, Lapsed and VIP segments. Assign follow-up tasks to your team, message a whole segment in a couple of taps, and switch on automatic win-back SMS for anyone who's slipped away.

  • Automatic client segments
  • Team follow-up tasks
  • Automatic win-back SMS
CRM — retention
New24
Active186
Lapsed41
VIP18
Auto win-back lapsed clients
Reviews

More 5-star reviews, fewer public complaints

After a few visits, clients get a private feedback survey. Happy clients are guided straight to your Google review link; unhappy feedback stays private so you can make it right — plus an anonymous in-clinic kiosk mode.

  • Auto-sent feedback surveys
  • Happy clients → Google reviews
  • In-clinic kiosk mode
Feedback & Google reviews
Avg rating
4.8★
Responses
212
→ Google
88%
Happy client → invite to Google ⭐⭐⭐⭐⭐
Unhappy feedback stays private for you to fix

Simple, honest pricing

All prices exclude GST — it's business software.

Everything included
Azordi
$249/mo ex GST
Up to 8 bookable staff — everything included
  • Smart calendar, online booking, deposits & client files
  • Bundles & Bribes packages — sold online, redeemed at checkout
  • Azordi Terminal POS, keyed-in & saved cards, refunds & your own payment methods
  • Stripe payouts on the dashboard with one-click reconciliation
  • Azordi Intelligence: daily brief (read it or listen), weekly wrap, alerts & Staff Coach
  • Rewards, referrals, CRM win-back & conversations that act · 750 AI actions · 750 SMS
  • Service & true-cost costing, wages, KPIs & profit-share
  • Capacity %, reporting hub, Meta ads ROAS, consult forms & Google reviews

14-day free trial · card required · then $249/mo ex GST · cancel anytime

Scale as you grow

  • • Additional staff — $25/mo each beyond the included number
  • • Multi-location — from $399/mo: custom reporting, location comparison & central management

AI actions & SMS

Usage-based so costs stay fair — no misleading "unlimited".

  • • Extra SMS — approx 8–10¢ each
  • • Extra AI bundles — $15–$50 by volume

An "AI action" = replying to a text, reading a reschedule, drafting a follow-up or adding a task. Voice-call minutes are priced separately.